WE ARE OPEN TODAY, January 27, 2026 until 5:00 PM

Duke Credit Union follows the Duke University Severe Weather Policy.  See emergency.duke.edu or contact 919.684.4636 for the latest information on hours of operation.  

How may we assist you? 

  • Urgent Matters/Fraud:  call (919) 684-6704 during regular business hours (Mon-Fri, 8:00 am-5:00 pm) 
  • To report Lost/Stolen Card:  call (919) 684-6704, after hours call (888) 297-3416

ALWAYS CARRY A BACKUP CARD IN CASE YOUR CARD IS LOST, BLOCKED OR STOLEN.

We are unable to instantly issue replacement cards at this time.  Upon request, a replacement card may be ordered and mailed to you.  Please note a $20 fee may apply.      

For all other requests, please complete/submit the form below.

If you are submitting a request on the weekend or after business hours, we will respond during regular business hours (Monday-Friday, 8:00 am - 5:00 pm).
  
IMPORTANT:  This line of communication is not secure.  Please submit general inquiries only and do not include account or other confidential information.  A representative will contact you within 24 hours or the next business day.

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We will be in touch with you during regular business hours (Monday-Friday, 8:00 am - 5:00 pm).  

  • To Report Fraud/Lost/Stolen Card:  (919) 684-6704, after hours call (888) 297-3416
WE ARE OPEN TODAY
LOBBY OPEN:
Monday - Thursday
8am - 5pm
Friday
8am - 5:30pm
 
DRIVE-UP OPEN:
Monday - Thursday
8am - 5pm
Friday
8am-6pm
 
Closed Holidays 
ID Required